Licensing, Consumer Policies & Legal Disclosures

Hellman Plumbing & General Construction operates under strict compliance with Oregon Construction Contractors Board (CCB) statutes, federal consumer protection standards, and municipal building codes.

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1. CCB Licensing & Consumer Protection Notice

• Contractor License: Oregon CCB #232076
• Active Status: Licensed, Bonded & Insured
• CCB Verification: Homeowners and property owners can confirm license status and history directly at the Oregon CCB Website or by calling (503) 378-4621.
• Consumer Notice: Oregon law requires contractors to provide written notice of lien rights and consumer protection notices prior to commencement of residential contracts exceeding statutory limits.

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2. Workmanship Warranty & Guarantees

We stand firmly behind the caliber of our craftsmanship:

• Plumbing New Construction: 1-year comprehensive warranty on all Hellman-supplied piping, valves, and fixtures against installation defects.
• Structural & Remodeling Work: Standard 1-year contractor workmanship warranty covering structural framing, drywall, and finish carpentry.
• Manufacturer Warranties: Water heaters, pumps, and specialized fixtures carry separate manufacturer warranties which we register on your behalf.

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3. Estimates, Change Orders & Payment Terms

• Written Estimates: All quotes provided are valid for 30 calendar days from issuance.
• Change Orders: Any deviation, unforeseen concealed condition (such as compromised subterranean piping or concealed rot), or client-requested addition is documented in a written Change Order prior to work proceeding.
• ** We charge a 3% Credit card fee and discount this if paid in cash or check.
• Payment Milestones: Residential contracts typically follow an agreed milestone schedule (initial material deposit, rough-in inspection sign-off, and final completion release).

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4. Privacy Policy & Data Usage

We respect the privacy of clients and site visitors:

• Contact Information: Information submitted via our website quote form or telephone inquiry (names, phone numbers, job site addresses) is used exclusively for project coordination and scheduling.
• No Third-Party Brokers: We never sell, rent, or distribute client contact records or financial data to third-party marketing brokers.
• Secure Storage: Internal records and service histories are maintained in secure databases protected by enterprise encryption.